Community

I receive a lot of "How do I.." mails and I get a lot of feature requests.

So I made a forum where you are all very very welcome to share your ideas and help each other out - and I'll of course keep an eye on it and participate when I can.

Thanks so much for your overwhelming interest and I hope the Snitch will help you get some extra cool pictures home!

Are locked collections encrypted?

No, the files within locked collections are not encrypted.

When you lock a collection, it is only being blocked from viewing by others than the Superuser inside the app. Think of it as a closed door that only you have the key for. What's inside is untouched.

When you back up your device, all the images are copied to your computer and unless you encrypt this backup, sneaky people with access to your computer would also have access to these files.

Do I need to be connected to a wireless network?

Yes. Your iPad/iPhone/iPod Touch and wireless transmitter both need to be connected to the same Wi-Fi network in order to talk to each other.

At the moment these devices don't not offer the ability to set up an ad-hoc connection - which would eliminate the need for any other hardware.

Hopefully Apple will add this feature at some point.

However: if you have a Canon transmitter, you may be in luck. Check out this post on the forum..

Setting up FTP access

When setting up a connection to an FTP server you need a username, a password, a port, and an IP address.

The first time you start ShutterSnitch you will be asked to set up your personal password.
The default username and the port ("snitch"/26000) can be changed at any time from the Settings app.
Whenever you create/enter a collection you will see, in the bottom right corner, what IP your device has been assigned.

Set up your wireless image transmitter using these values and you're done.

Read about Canon WFT-xx FTP access here.

Click here if you have an Eye-Fi card.

Transfer from an Eye-Fi card

The main file transfer method will always be FTP. But to make life easier for Eye-Fi users, I've added support for direct transfer from the card - instead of having the files hit the Eye-Fi web server first.

If you just bought your Eye-Fi card, you'll need to set it up first on your computer.

Armed with your Eye-Fi account, open ShutterSnitch and from the collection overview, tap the Options button in the top left corner. Pick "Set up Eye-Fi access".

A log in window appears and once you log into your Eye-Fi account you'll be able to pick the card you want to receive files from.

You only need to run this guide once or when you want to change to another Eye-Fi card.

Now open or create a new collection, take a picture and it should arrive. It can take a little while for the card to discover ShutterSnitch the first time it sends an image, so please give it a little time.

Note: make sure that Relayed Transfer is turned off (via the Eye-Fi Center) the first time the card should send to your device. Once it knows about the device, it should be OK to turn it back on.

"Online Sharing" uploads from Eye-Fi cards

Since Eye-Fi wants to send you the pictures through their own servers when using Online Sharing, there are a couple of bottle necks in there - so in this case, take the "Know the little secrets within seconds" with a grain of salt.

The Eye-Fi server has to have access to your FTP server from the Internet. To make this happen, follow these steps:

1. Set up your ShutterSnitch port to 26000 in the Settings app.
2. Make sure that your iPad/iPhone/iPod Touch is assigned the same IP address every time it joins your wireless network. You set this up on your router - Google the name of your router and "address reservation" if you're in doubt.
3. Set up your router to forward any port 26000-26500 traffic to the IP that you just reserved.
4. Configure your Eye-Fi card to do "Online Sharing" with an FTP server. The URL will be ftp://<your IP or hostname on the Internet>:26000 using an unencrypted connection.

Read more on Eye-Fi FTP access here.

Why can't I connect on port xxxx?

On an iPad all ports below 1024 are blocked, so you won't be able to connect on those, sorry.

"Failed to select the device"

Some people have problems selecting their Eye-Fi card in the setup guide.

If you get this error message, it may be because the name of your iDevice contains non-standard characters. Try renaming it:

Connect your device to iTunes and click the device name label in the Devices pane. You'll then be able to rename it to "iPad" for example.

Unstable transfers using a WFT unit

If you're experiencing unstable transfers using a Canon WFT unit, make sure you have disabled Passive mode in your WFT settings.

This setting can be found under WFT settings -> Set up -> LAN settings -> FTP Server -> Passive mode

How does one survive on selling an $8 app?

By having a large audience!

ShutterSnitch turns out to have a very select audience though. Even so, I'm sticking to those $8 - I believe that it should be affordable for everybody.

However, that means all development and support must be done in my sparetime. Never popular with family and friends..

If you like the app, please consider supporting its development by donating via PayPal. Any amount is, of course, welcomed. Thanks!

Online Manual

I try, I really do, to make all functions logical and intuitive ..but as features pile on, things get comprehensive. So I started an Online Manual with lots of screenshots and info.